How quickly will my order arrive?

Test kits and prescription medicines are sent via Royal Mail 1st Class post. They should arrive within 2-3 business days. We'll send you a text message to confirm that your order has been dispatched.

If your kit has not arrived 3 business days after you’ve received this text, contact us at info@fettle.health. Do not reorder - we cannot accept a new order while another is in process.

When you order emergency contraception, we'll let you know if we cannot deliver it in time for it to be effective and we'll help you find your nearest sexual health clinic or pharmacy.