Contact us

Questions about using our services?

Try searching our help centre if you have questions about STIs, treatment, contraception or using our services.

Need to speak to our clinical team?

If you’ve ordered from us and would like to reach out to our clinical team, you can reply to one of our text messages at any time.

If you need help from our team, please call 020 3608 1941 or email


To find out more about Fettle in the press or any media enquiries, visit our press page.


We believe that every complaint is an opportunity for us to better understand the needs of our users and improve the quality of our services.

If you'd like to make a complaint, you can

General enquiries

If you’d like to learn more about Fettle, or help us improve our service, we’d like to hear from you. You can email us at